Hi AZBuck,
Thank you for taking the time to respond. I have had no response from email queries asking the question, when I have called on 2 occasions I have been given an indirect answer that I would need to check with our rental location whom I cannot get a number to call direct, it keeps directing me to central sales who then say email or call direct. (round in circles) We use Alamo every year we travel to USA, so would like to continue to use them, but this is so driving me mad!

I will double check our reservation T&Cs now.
Appreciate your response again