
Originally Posted by
ChipButty
One big mistake I made was that that I fell for the apparently well known upgrade trick at the Dollar desk at SFO - the supervisor guy said he'd upgrade us to a medium SUV, refund my original payment of £300 and just charge me the new price of $670 and I naively trusted him and agreed... signed the new contract, stupidly got nothing in writing about the refund. Therefore my original payment of £300 has yet to be returned and as yet I've no response from Dollar helpdesk, it appears I unwittingly paid an additional $670 for an upgrade.