KUDOS TO AN AWESOME SERVICE: MailSafe Express

[Mark Sedenquist]

A couple of weeks ago I was at the Denver airport and had already sent my carry-on bag and my checked bag through the TSA Security checkpoint when I remembered I still had my tactical knife in my pocket. Actually the scanners alerted me to to this issue.

There was MailSafe kiosk on the other side of the scanner so I went there to remove my knife and fill out the form. But, I had no ID, no phone and, of course, no wallet (since those had already gone through to security), so I entered the ship-to address, and the first four numbers on my credit card and the last four (the only ones I could recall from memory), my cell phone number, and dropped in the knife.

This was a "special" knife to me and I figured it was gone for good.

Imagine my surprise today to receive a call from a number I didn't recognize from North Carolina, followed by a text of the shipping order (sent as a photo) I had filled out.

I called them back immediately, gave them the rest of my credit card info and they promised to ship my knife to me today.

Awesome, awesome news.

So, if such a thing ever happens to you -- this is a service that you can trust!

Mark

[Mark Sedenquist]

Follow-up: STAMPS.com provides a tracking number for shipments placed by MailSafe Express. I will update this thread as my knife travels across the country.

Mark

[Mark Sedenquist]

I didn't receive the tracking number from Stamps.com, but the knife arrived at the office yesterday!

All Good.

Mark

[Southwest Dave]

Pleased to hear you have your knife back safe and sound !

Cutting edge service. (pun intended)

Dave.

[Mark Sedenquist]

"Cutting Edge Service" indeed!

[Mark Sedenquist]

AZ Buck suggested that I include the cost of shipping. (They paid for shipping from Denver to North Carolina and then back to me in Las Vegas.) -- but the service has a flat rate.

It was about $23.00 -- might have been less.

But a big bargain for me.

Mark