Internet Explorer (IE) issues

We performed a major code revision yesterday about 4:00 pm (PST) and a couple of problems have arisen when using IE. Here's what we've noticed and are working on:

Map Wizard
Create a calculated route, add the "RoadTrip Attractions" and Save and Name -- all works perfectly
But if one reloads the page and then clicks on the "saved name" -- in the My Maps list
...a, Error box -- "Calculated route not found"
...b, Map loads with all of the "RoadTrip Attractions" flags, but not route.

Map Center
Create a calculated route, add the "RoadTrip Attractions" and Save and Name -- all works perfectly.
But if one reloads the page, the saved name is no longer in the "My Calculated Routes" box. And unable to retrieve it from the data base.

If you see other peculiar problems when using IE or any other browser, please post them here and we'll tackle them too.

OK, we found the errant line of code that was causing the problem.

However, IE is a bit of a code hogger and so it's 99.9999% guaranteed that the old code is cached on your machine if you're using IE.

You'll need to clear your IE browsing history to fix this.

To do that....

On your IE browser: LOOK AT THE TOP OF THIS PAGE, YOU'LL SEE THESE WORDS:
> Click on Tools (File - Edit - View - Favorites - Tools - Help)
> Click on the Top listing "Delete Browsing History"
> Make sure to check the box for "Temporary Internet Files" and click Delete.

Once that process is complete. Close your IE browser and re-open it and (*we think) everything will be working!

-- Squidly
Mapping Team

Hmmm, that bug on the Map Center has reappeared on IE.

Programmers will address it, again, in the morning.

Mark

That Map Center bug in IE has been identified as a caching problem. On clearing the browser cache** in IE, the calculated route reappears. We're currently researching how to prevent IE from automatically caching the page.

- Michael

**P.S. The way this is done is to go to Tools > Delete Browsing History > Put a check box in the Temporary Files box > Click delete

So, you can do this until we have this fixed automatically in the background

-- Mark

Actually both bugs are back. We're working on resolving both of them. They only affect Internet Explorer....

Mark

OK, They're solved again.

Any new problems -- post 'em!

Mark

fiftysevenclassic has reported a new bug that our programmers are looking at.

When using IE and the Map Wizard page, if you're not logged in, the mileage for a new route is not displaying on the Map Wizard page.

If you're logged in, it works perfectly.

If you're logged in and on the Map Center page, it works.

Mark

OK, you may need to delete your recent browsing history, but if you do, you'll find that this bug is now quashed. (It's back working correctly).

Mark

The elevation display is not displaying using IE on either map program. The 'show elevation' is active and when you click on it the page opens up below the map and the 'close chart' option is visible, but not the elevation display.

No idea when this may have happened as I haven't used it for a while, but I have recently updated to windows 9.

Dave,

Thanks for the bug report -- It's working on PC on IE 8.0, we'll get started on this latest bug.

Mark

OK, we've confirmed that this is affecting IE 9.0 only and working on a solution now.

Mark

It turns out this this is a bug that we can't fix until the Google API is fixed. This bug was first reported on March 30th and as yet, there's no solutions.

However, as a IE 9.0 browser user, you can still see the graphical display although the custom RTA version with the cursor on the route won't display yet.

WHAT YOU NEED TO DO IS TO USE THE COMPATIBILITY MODE... On the top of your IE browser window, you'll see the refresh button at the top, and right next to that is a squggly line icon -- when this is clicked you'll be able to see most of this tool.

Mark