OK, we've confirmed that this is affecting IE 9.0 only and working on a solution now.
Mark
Printable View
OK, we've confirmed that this is affecting IE 9.0 only and working on a solution now.
Mark
It turns out this this is a bug that we can't fix until the Google API is fixed. This bug was first reported on March 30th and as yet, there's no solutions.
However, as a IE 9.0 browser user, you can still see the graphical display although the custom RTA version with the cursor on the route won't display yet.
WHAT YOU NEED TO DO IS TO USE THE COMPATIBILITY MODE... On the top of your IE browser window, you'll see the refresh button at the top, and right next to that is a squggly line icon -- when this is clicked you'll be able to see most of this tool.
Mark