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  1. #1
    Join Date
    Jan 1998
    Location
    Las Vegas, Nevada
    Posts
    10,060

    Default How Do you Delete a Map from "My Maps"

    This e-mail was received on the Map Support line:

    How do I remove a map from 'My Maps?

    The short answer is that we've not enabled that option quite yet. Eventually that will be enabled, but for now, the only deletion options are set for deleting routes and custom places from your personal accounts.

    Currently you can delete the route and markers if you so chose (by clicking on the map name in your "My Maps" search box, but the Map name will remain.

    Depending upon some procedural programming work, we'll probably enable that in about a month or so.

    Mark

  2. #2
    Join Date
    Jan 2011
    Location
    Bunbury, Western Australia
    Posts
    5

    Default

    Great thanks, its not me then :) I looked everywhere and thought "ya loosing it"

    Cheers
    Doc

  3. #3
    Join Date
    Jan 1998
    Location
    Las Vegas, Nevada
    Posts
    10,060

    Default We're in the middle of another upgrade

    But once we complete the programming on this latest release version, we'll address that element.

    Thanks for the post.

    Mark
    Map Team Leader

  4. #4
    Join Date
    Jan 2011
    Location
    Suffolk County, Long Island NY
    Posts
    3

    Default

    Getting very frustrated....I'm assuming you still can't remove a route....I cant even figure out how to start a new one....please help! Thanks...Trish

  5. #5
    Join Date
    Jan 1998
    Location
    Las Vegas, Nevada
    Posts
    10,060

    Default What are you trying to do?

    It is true that any route (Map) that you create is going to remain in your RTA mapping file for a bit longer. We'll be enabling that deletion option soon. But you don't need to use or even look at any previously saved route (Map).

    If you start on the Map Center page there a several ways to create a new route.

    Here the instructions, (also found on the Map center page -- scroll down)

    Saved Custom Place Markers, Routes and Maps will always appear in those boxes on the top left rail of any of your map pages. You can always return to previous work by clicking on those links!

    To clear a map -- there's a button called "Clear Map" just above the instructions. Or you can use the tried and true method -- just reload the page.

    As I mentioned in another post, if you can share with us -- what you're trying to do, perhaps we help you use these tools.

    Mark

  6. #6
    Join Date
    Jan 2011
    Location
    Suffolk County, Long Island NY
    Posts
    3

    Default

    Hi Mark...I am planning a cross country trip....everytime I go to enter a new route...there is no save button available...but I am signed in

  7. #7
    Join Date
    Jan 1998
    Location
    Las Vegas, Nevada
    Posts
    10,060

    Exclamation There are six (6) saved maps under your username

    I've been trying every combination of steps I can think of to duplicate the error of not seeing a "save map" link. It's there everytime.

    And you've managed to save six maps in the database.

    Look at any of the Mapping pages, look at the top left corner of the page -- you'll see some boxes, the top one reads "My Maps"

    Your list of saved maps should be in there.

    Can you see them?

    UPDATE
    January 20th: Ah, we've figured out this is an IE browser problem (plus a wee bit of broken code). Here's the fix for this problem.

    Mark
    Last edited by Mark Sedenquist; 01-20-2011 at 02:05 PM.

  8. #8
    Join Date
    Jan 1998
    Location
    Las Vegas, Nevada
    Posts
    10,060

    Default Delete A Map is now Working!

    The Delete a Map option is now enabled!

    It’s one of the buttons that have to do with saving and/or sharing maps (found directly above the directions) on the Map Center page.

    Please, test it for us and let me know what you think about how it works!

    Also, the Route Optimization Tool is also working.

    If you create a route with at least two way points, an optimization box pops up and you can use this to optimize the route. The resulting route is saved in the optimized order.

    Thanks,

    Mark
    Last edited by Mark Sedenquist; 02-05-2011 at 02:12 AM.

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